Privacy Policy

At Medzoma, we prioritize your privacy and the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data.

1. Personal Data Collection

We collect personal information necessary to process your orders and provide a seamless shopping experience. This may include:

Registration Information: When you create an account or place an order, we collect your name, address, contact details, and preferences.
Email Communication: If you contact us via email, we may retain your email address and correspondence for customer service and record-keeping purposes.
Transaction Information: Details related to your purchases, payment methods, and order history are stored securely.

All data you provide is encrypted during transmission and stored in compliance with applicable data protection laws.

2. How We Use Your Information

Your personal information is used to:

Process and fulfill your orders,
Enhance your shopping experience through personalized service,
Communicate with you regarding your orders, account, and our services,
Inform you about new products, promotions, or important updates, unless you choose to opt out,
Improve our website, services, and business operations.

3. Your Rights and Choices

Opt-Out: You may choose not to receive promotional communications by adjusting your account settings or contacting us at support@medzoma.com.
Access and Update: You can review, update, or delete your personal information at any time in your account dashboard or by contacting us.
Withdraw Consent: You may withdraw consent for us to use your information for marketing or other services (except where required for order fulfillment or legal reasons).

Medzoma does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only in the following circumstances:

Service Providers: With trusted partners necessary for order fulfillment, payment processing, or customer support (such as shipping companies or payment gateways).
Legal Compliance: When required by law, legal processes, or to protect the rights, safety, or property of Medzoma, our customers, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

SMS/Text Messages: If you provide your phone number and opt in, we may send you transactional or promotional SMS messages. Your mobile information will not be shared with third parties for marketing. Reply STOP to unsubscribe from SMS messages at any time.

5. Cookies and Tracking Technologies

Cookies: We use cookies and similar technologies to recognize your device, remember your preferences, and provide a personalized experience.
Browser Settings: You can manage or disable cookies through your browser settings, but this may affect website functionality.
Third-Party Links: Our site may contain links to external websites with their own privacy policies. We are not responsible for the content or practices of these third-party sites.

6. Data Security

We use SSL encryption to protect your information during transmission. Sensitive data, such as credit card details, are stored in encrypted, offline systems that are not connected to the internet. Despite these measures, no online platform can guarantee 100% security, so we encourage you to use strong, unique passwords and monitor your account activity.

By using Medzoma, you consent to the collection and use of your information as described in this policy.
Changes: We may update this Privacy Policy periodically. Any changes will be posted on this page, and, where appropriate, communicated via email to users who have opted in.
Contact: For questions about your privacy or this policy, please contact us at support@medzoma.com.

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