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Terms and Conditions

Welcome to Medzoma. We request that you carefully review the following terms and conditions before engaging in any transaction with our platform. By using Medzoma, you acknowledge and agree to the provisions outlined below.

1. Modifications

  • Right to Modify: Medzoma reserves the right to update, change, or replace any part of these terms and conditions or make changes to its website, rules, regulations, and policies at any time without prior notice.
  • Revision Recommendation: Customers are advised to review these terms and related policies before each purchase.

2. Products Offered

  • Sourcing: Medzoma provides pharmaceutical products sourced from trusted manufacturers in India and internationally, ensuring compliance with international standards such as those set by the FDA and WHO.
  • Bulk Orders: Bulk purchasing is permitted strictly for personal use. Resale of products obtained from Medzoma is strictly prohibited.

3. Product Quality and Composition

  • Generic Medications: Our generic medications are formulated to have a chemical composition similar to equivalent medicines sold in the United States.
  • Brand Licensing: Medzoma offers products, including licensed generics, from Indian pharmaceutical companies that have obtained the necessary permissions from patent holders to manufacture and sell lower-cost alternatives.

4. Billing and Order Updates

  • Immediate Billing: Your payment method will be charged immediately upon purchase, and a confirmation email containing payment details will be sent to you.
  • Order Modifications: Orders are not dispatched within 24 hours of purchase, allowing you time to update, modify, or cancel addresses and/or items if necessary.

5. User Agreement

  • Personal Use: Purchases from Medzoma are strictly for personal use only and not for resale.
  • Manufacturing and Packaging: Products may be manufactured and packaged in various countries, and the country of origin will be clearly stated on each package.
  • Medical Advice: Customers should consult a healthcare professional before taking any medication.
  • Compliance: By transacting with us, you agree to comply with all applicable local and international laws governing the purchase and use of pharmaceutical products.
  • Order Issues: Any issues with your order should be first directed to Medzoma’s customer support.

6. Acceptance of Terms

By making a purchase through Medzoma, you confirm that you have read, understood, and accepted all sections and statements within these terms and conditions.

7. Privacy and Confidentiality

  • Data Usage: Collected personal information is used solely to improve your shopping experience.
  • Data Sharing: Personally identifiable information will not be shared with third parties, except where required by law.
  • Data Security: Medzoma employs SSL encryption to protect your data during transmission. All credit card details are stored securely in an encrypted, offline database to maximize your privacy and safety.

By using our services, you consent to the collection and use of your personal information as described in our Privacy Policy. Should there be any changes to this policy, they will be updated on this page.

9. Feedback and Contact

Your opinions are valued. For questions, comments, or concerns about these terms, please contact us at support@medzoma.com.

10. Shipping Policy

Shipping Fees and Timeframes

  • All shipments incur a fee calculated based on consignment weight.
  • Please allow up to 4 working days for dispatch and shipping.

Rate Modifications

  • Shipping rates and timeframes may be updated at any time, subject to factors beyond our control.

Default Shipping Address

  • The default address used is the most recent shipping address on your account.
  • You may change your shipping address prior to dispatch by selecting “Select A Different Address,” choosing from your saved addresses, or adding a new one.

11. Drug Policy

Medzoma does not ship narcotics or controlled substances, including but not limited to benzodiazepines or any items restricted by law, to any customers.

By continuing to use Medzoma, you agree to abide by all terms and policies outlined above. Please ensure you regularly review this page for any updates.